Our main office hours are Monday through Friday, 8:00 a.m.- 8:00 p.m. mtn. time. If you have a question or concern after office hours, please leave a voicemail and we will return your call the following Monday morning, if not sooner.
Office telephone number: 208-542-1121
Mailing Address: P.O. Box 1689, Idaho Falls, ID 83403
All orders placed by 12:00 noon, mtn. time, are processed and shipped the same day. Orders placed after 12:00 noon, mtn. time, are processed and shipped the following day. Orders placed after 12:00 noon, mtn. time, on Friday, are processed and shipped the following Monday.
All shipping charges are calculated by the site at the time of checkout. In some cases, automatic upgrades are processed, i.e., if you choose first class or parcel post and it qualifies for Priority Mail, we will process as such at no extra charge.
If for any reason you are not satisfied with your purchase, you may return the product in its original, new condition and packaging, within 7 days of receiving the product, less any shipping and handling charges. Buyer agrees to pay for return shipping.
The content on this site is the sole property of AquaGems of Idaho, LLC. Any use, including, but not limited to, reproduction, copying, displaying or transmitting of text or photos from this site is strictly prohibited.
AquaGems of Idaho, LLC holds the exclusive trademark on the term "Liquid Marbles", any use of this term is strictly prohibited in any form.